ze555 Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player") and ze555 ("the Platform", "we", "us"). By registering an account, accessing the ze555 website, or using any ze555 service, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with any additional policies referenced herein, including the Privacy Policy and Responsible Gaming Policy.

These Terms apply to all players accessing ze555 from Bangladesh. ze555 reserves the right to modify these Terms at any time. Continued use of the platform after any modification constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. If you do not agree to any part of these Terms, you must immediately cease using the ze555 platform.

To register and maintain an account on ze555, you must meet all of the following eligibility criteria at all times:

• You must be at least 21 years of age at the time of registration and at all times during the use of ze555 services.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to you.
• You must not be registered on any self-exclusion list or otherwise prohibited from gambling by any applicable authority or by your own prior request to ze555.
• You must not be an employee, contractor, officer, or director of ze555, nor an immediate family member of any such individual.
• You must provide accurate, truthful, and complete personal information during registration and keep that information current at all times.

ze555 reserves the right to request identity verification documents at any time. Failure to provide satisfactory verification may result in account suspension or the withholding of funds pending resolution.

Each player may register and maintain only one account on ze555. Multiple accounts held by the same individual are strictly prohibited and may result in the immediate closure of all associated accounts and the forfeiture of any balances therein. When registering, you agree to:

• Provide your real name, date of birth, residential address, and a valid phone number registered in your own name.
• Create a strong, unique password for your ze555 account that you do not use on any other platform.
• Maintain the confidentiality of your login credentials and not share your username or password with any third party.
• Notify ze555 support immediately via live chat if you suspect unauthorised access to your account or believe your credentials have been compromised.

ze555 will not be liable for any losses arising from unauthorised account access where the player has failed to maintain adequate credential security or has shared their login details with a third party.

ze555 supports a range of payment methods tailored for Bangladesh, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All financial transactions on ze555 are processed in Bangladeshi Taka (BDT). The following rules apply to all deposits and withdrawals:

Deposits

• The minimum deposit amount is ৳200. Deposits via bKash, Nagad, Rocket, and Upay are typically credited to your ze555 account within 60 seconds of the transaction being confirmed in the payment app.
• All deposited funds must be used for genuine gaming activity. ze555 reserves the right to void transactions and close accounts where deposits appear to serve no legitimate gaming purpose.
• ze555 does not accept deposits from third-party payment sources. The payment method used for deposits must be registered in your own name.
• ze555 does not charge deposit fees. However, your payment provider may apply their own transaction charges independent of ze555.

Withdrawals

• The minimum withdrawal amount is ৳500. Withdrawals are processed to the same payment method used for the most recent deposit unless otherwise approved by ze555 support.
• Withdrawal requests are subject to identity verification. ze555 may require KYC documentation before processing any withdrawal, particularly for first-time withdrawals or amounts exceeding standard thresholds.
• Bonus funds and winnings derived from bonus play are subject to applicable wagering requirements before withdrawal is permitted. Attempting to withdraw bonus funds that have not met the rollover requirement will result in the bonus balance being forfeited.
• ze555 processes withdrawal requests promptly. Standard processing time is up to 24 hours from the time the request is submitted, subject to verification checks. Delays may occur during periods of high demand or where additional documentation is required.

ze555 offers bonuses and promotional incentives to registered players from time to time. All bonuses are subject to the following general conditions, in addition to any specific terms stated in the individual promotion:

• Bonuses are available to eligible players only. ze555 reserves the right to determine eligibility at its sole discretion and to withdraw or modify a bonus offer at any time prior to it being claimed.
• Each bonus offer may only be claimed once per player, per household, and per device unless explicitly stated otherwise in the promotion terms.
• All bonuses carry wagering requirements (rollover). The specific rollover amount for each bonus will be clearly stated in the promotion terms. Bonus funds may not be withdrawn until the full wagering requirement has been met.
• Bonuses have validity periods. Any bonus balance and associated winnings that remain at the expiry of the stated validity period will be removed from the player's account automatically.
• ze555 reserves the right to reclaim any bonus and associated winnings if it determines, in its sole discretion, that a bonus was claimed in error, through misrepresentation, or in breach of these Terms.

ze555 does not permit the use of bonus funds for the sole purpose of meeting withdrawal thresholds without genuine gaming activity. Any such activity will be treated as bonus abuse and will result in the forfeiture of the bonus and any associated winnings.

All bets and gaming activity on ze555 are subject to the following general rules. Game-specific rules are displayed within each individual game or betting market on the platform.

• All bets placed are final once confirmed. ze555 does not accept cancellation requests for confirmed bets except in circumstances where a technical error demonstrably affected the outcome or odds.
• Winnings are credited to your ze555 account balance immediately upon settlement of the relevant game round or sporting event. Settlement times for live sporting events may vary depending on the sport and the officiating body's confirmation of results.
• In the event of a technical failure, disconnection, or system error during a game or betting session, ze555 will attempt to restore the session to its state immediately prior to the error. Where this is not possible, the relevant round or bet will be voided and any stakes will be returned to the player's account.
• ze555 reserves the right to void any bet or gaming round where it has evidence of collusion, match-fixing, use of automated betting software, or any other form of cheating or unfair play.
• Maximum win limits may apply to individual games or bet types. Where a maximum win limit is in force, it will be displayed in the relevant game rules or betting market terms. ze555 will not be liable to pay winnings in excess of the applicable maximum win limit.

RNG (Random Number Generator) certified games on ze555 use independently audited software to ensure fair and unpredictable outcomes. ze555 does not manipulate game outcomes and has no ability to influence the results of RNG-certified titles.

ze555 is committed to promoting responsible gaming and providing tools that allow players to maintain control over their gambling activity. The following responsible gaming features are available to all registered players:

• Deposit limits: players may set daily, weekly, or monthly deposit limits on their account. Once set, a limit reduction takes immediate effect; a limit increase is subject to a 24-hour cooling-off period.
• Session time limits: players may set a maximum session duration after which they will be automatically logged out. A reminder notification appears at the midpoint of a set session.
• Time-out periods: players may request a temporary time-out from gambling of between 24 hours and 6 weeks. During a time-out, the account remains accessible for withdrawal purposes only.
• Self-exclusion: players who feel they need a longer break from gambling may request permanent or long-term self-exclusion by contacting ze555 support via live chat. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

ze555 takes a firm stance against underage gambling. Players who are found to be under 21 years of age will have their accounts closed immediately and any funds on account will be returned, less any bonuses or winnings generated during the period of underage use. For more information, see our Responsible Gaming page.

The following activities are strictly prohibited on ze555. Engaging in any prohibited activity will result in the immediate suspension or permanent termination of the player's account, forfeiture of all balances, and may be reported to relevant law enforcement authorities:

• Opening or operating multiple accounts, whether under the same identity or under different identities, with the intent to exploit bonuses, circumvent account restrictions, or engage in any other fraudulent activity.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with ze555 games or betting markets in a way that provides an unfair advantage over other players or the platform.
• Money laundering or any use of ze555 as a vehicle to process proceeds of crime, including structuring deposits to avoid detection thresholds.
• Colluding with other players or third parties to fix the outcome of any game, match, or sporting event covered by ze555's betting markets.
• Attempting to exploit software vulnerabilities, glitches, or errors in ze555's platform to gain an unfair financial advantage. Any winnings obtained through exploitation of a software error will be voided and the player's account will be subject to immediate review.

ze555 reserves the right to suspend, restrict, or permanently close a player's account under the following circumstances:

• Breach of any provision of these Terms & Conditions, including but not limited to eligibility violations, prohibited activities, or failure to complete identity verification.
• Receipt of a self-exclusion request from the account holder or a court order or regulatory directive requiring account closure.
• Discovery that the account was opened or operated in contravention of these Terms, including the use of false identity information or operation of the account by a person other than the registered account holder.
• Inactivity: accounts that have had no login activity for a period of 12 consecutive months may be classified as dormant. ze555 will notify the player by email before applying any dormant account fee. Remaining balances will be preserved subject to applicable dormancy terms.

Where an account is closed due to a Terms breach, ze555 reserves the right to withhold any balance pending investigation. Where the investigation concludes that no breach occurred, the balance will be returned to the player via their registered payment method.

ze555 collects, processes, and stores personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy. ze555 employs bank-grade SSL encryption to protect data in transit and at rest.

ze555 does not sell, rent, or transfer personal data to unaffiliated third parties for their own marketing purposes without the player's explicit consent. Data may be shared with payment processors, identity verification providers, and fraud prevention services strictly as required to operate the platform and fulfil legal obligations.

To the maximum extent permitted by applicable law, ze555's liability to any player is limited as follows:

• ze555 is not liable for any loss of profits, loss of opportunity, or indirect, consequential, or incidental damages arising from the use of or inability to use the platform, even if ze555 has been advised of the possibility of such damages.
• ze555 is not liable for service interruptions caused by third-party infrastructure providers, internet service providers, payment processors, or events beyond ze555's reasonable control, including force majeure events.
• In all cases where ze555 is found to be liable, the maximum aggregate liability of ze555 to any player in respect of any single claim or series of related claims shall not exceed the total net deposits made by that player in the 30-day period immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits ze555's liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited by applicable law.

ze555 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, ze555 will notify registered players via the email address on file or via an in-platform notification at least 7 days before the changes take effect, except where an immediate change is required for legal or regulatory compliance.

The most current version of these Terms will always be available on the ze555 Terms & Conditions page. It is the player's responsibility to check this page regularly. Continued use of the ze555 platform following the publication of revised Terms constitutes acceptance of those revised Terms.

If you have a question about these Terms & Conditions, a complaint about a transaction, or wish to raise a dispute, please contact the ze555 support team via live chat, available 24/7. ze555 aims to acknowledge all support queries within 2 hours and to resolve disputes within 5 business days. If you are unsatisfied with the outcome of a dispute resolution, you may escalate your complaint by writing to ze555 at the email address below. ze555 will review escalated complaints within 10 business days and provide a final written response.

Email: [email protected]